People are the most important asset of any organization, particularly those of volunteer public service units. ARES/RACES volunteers are dedicated, well-trained, and knowledgeable individuals whose skills and professionalism are becoming increasingly recognized by government agencies at all levels. For example, during Hurricane Katrina, a congressional investigating committee concluded that the Amateur Radio response to the gulf coast disaster was the only thing that worked right.
Training and drilling are important to the effectiveness and readiness of all ARES/RACES personnel. Personnel that are assigned to response teams are required to complete mandatory training courses on Emergency Management protocols and procedures offered by FEMA. ARES/RACES personnel are also encouraged to successfully complete courses on basic emergency communications offered through the ARRL. Additional training is conducted at the unit level through drills, exercises, seminars, and participation in public service activities.
"In order to be successful, we need to train together."